3 Year Exclusive Warranty

THIS IS THE WARRANTY POLICY OF COOK SIGN SERVICE, OF 105 N. GARFIELD ST. MARQUETTE, MICHIGAN (THE COMPANY) WITH RESPECT TO ANY AND ALL OF ITS PRODUCTS

WARRANTY

THE COMPANY WARRANTS TO YOU AS THE ORIGINAL PURCHASER THAT THE COMPANY’S PRODUCTS, EXCLUDING ELECTRICAL COMPONENTS, ELECTRICAL SYSTEMS, LAMPS & NEON GLASS TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP, UNDER NORMAL CONDITIONS, UPON SHIPMENT OR INSTALLATION OF SAID PRODUCTS FROM THE COMPANY FOR THREE YEARS.

ELECTRICAL COMPONENTS & SYSTEMS TO BE COVERED BY THE MANUFACTURERS OWN WARRANTY & APPLIES TO REPLACEMENT OF MATERIALS ONLY & DOES NOT INCLUDE LABOR TO REPLACE SAID PARTS.

LAMPS WARRANTIED FOR 6 MONTHS (PROVIDED A COMPLETE RE-LAMP OF SIGN WAS PERFORMED BY COMPANY) FROM DATE OF INSTALLATION OR SHIPMENT & APPLIES TO REPLACEMENT OF MATERIALS ONLY & DOES NOT INCLUDE LABOR TO REPLACE SAID PARTS.

NEON GLASS IS WARRANTIED TO BE IN WORKING CONDITION AT TIME OF PICK UP OR INSTALLATION & CANNOT BE WARRANTIED BEYOND THAT TIME DUE TO CONDITIONS BEYOND THE COMPANY’S CONTROL, RESULTING IN BREAKAGE OF GLASS.

THIS EXCLUSIVE WARRANTY DOES NOT APPLY TO DAMAGE CAUSED BY IMPROPER HANDLING. THE COMPANY SHALL HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY DAMAGE WHATSOEVER CAUSED BY IMPROPER HANDLING.

THE COMPANY HEREBY DISCLAIMS ANY AND ALL OTHER WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ONLY WARRANTY WITH RESPECT TO THE COMPANY’S PRODUCTS IS DESCRIBED IN THIS EXCLUSIVE WARRANTY. NO ORAL OR WRITTEN REPRESENTATION SHALL EXTEND THE COMPANY’S EXCLUSIVE WARRANTY BEYOND THAT DESCRIBED HEREIN.

WARRANTY PROCEDURES

THE PURCHASER MUST NOTIFY IN WRITING THE COMPANY OF ANY WARRANTY CLAIM PRIOR TO INITIATING ANY REMEDY UPON THE DEFECTIVE PRODUCT. UPON RECEIPT OF SUCH NOTICE, THE COMPANY WILL DIRECT THAT AN AUTHORIZED REPRESENTATIVE INSPECT THE PRODUCT AND IF NECESSARY, CORRECT THE DEFECT IN ACCORDANCE WITH THIS EXCLUSIVE WARRANTY, THE COMPANY SHALL HAVE THE EXCLUSIVE RIGHT TO DETERMINE WHETHER OR NOT A DEFECT IS COVERED BY THIS EXCLUSIVE WARRANTY.

REMEDIES

PROVIDED THAT THE WARRANTY PROCEDURES ARE FOLLOWED, THE COMPANY WILL REPAIR AND OR REPLACE DEFECTIVE PRODUCTS DURING THE APPLICABLE WARRANTY PERIOD WITHOUT CHARGE FOR PARTS AND LABOR.

REPAIR AND OR REPLACEMENT OF DEFECTIVE PRODUCTS IS YOUR EXCLUSIVE REMEDY UNDER THIS COMPANY’S EXCLUSIVE WARRANTY.

THE COMPANY SHALL NOT BE LIABLE FOR ANY INJURY, LOSS OR DAMAGE DIRECT, INCIDENTALLY OR CONSEQUENTIALLY IF THE COMPANY’S PRODUCT IS DEFECTIVE OR DOES NOT CONFORM TO THIS EXCLUSIVE WARRANTY. IN ANY EVENT THE MAXIMUM AMOUNT FOR WHICH THE COMPANY SHALL BE LIABLE TO THE PURCHASER, SHALL BE THE PURCHASE PRICE OF THE PRODUCT.

ANY CLAIM FOR BREACH OF THIS EXCLUSIVE WARRANTY SHALL BE BROUGHT, IF AT ALL, NOT LATER THAN 30 DAYS FROM THE DATE OF THE COMPANY’S BREACH.

THE COMPANY IS NOT RESPONSIBLE FOR DAMAGE IN TRANSIT. BY LAW THE CARRIER IS RESPONSIBLE FOR DAMAGES IN SHIPMENT AND ALL CLAIMS MUST BE FILED AGAINST THE CARRIER. NO MERCHANDISE MAY BE RETURNED WITHOUT PRIOR CONSENT FROM THE COMPANY.

 
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